Uganda Civil Aviation Authority (UCAA) and Entebbe International Airport retained the prestigious ISO 9001:2015 Quality Management Systems (QMS) Certification following compliance with stringent requirements of the standard by the United Kingdom Accreditation Service (UKAS). The Certification body approved and re-certified UCAA, Entebbe Airport and 11 aerodromes to the ISO 9001:2015 standard in July 2021 for a period of three (3) years up to 2024.
The Authority will undergo annual surveillance audits for monitoring and assessment purposes to ensure compliance and continuous improvement. The QMS recertification audit on Uganda was conducted from April 10 to May 21, 2021. The certification was also awarded to Arua, Gulu, Kidepo, Jinja, Kasese, Kisoro, Pakuba, Soroti, Tororo, Mbarara and Moroto Airfields.
The QMS ISO 9001:2015 certification was first awarded to Uganda in December 2018. It is a transition from the ISO 9001:2008 standard that was attained by UCAA and Entebbe International Airport in 2016. It relates to the provision of aeronautical services within the Flight Information Region of Uganda to include regulation, licensing, air navigation services, search and rescue, certification of air operators, operation and maintenance of aerodromes, security and corporate support services.
This certification implies that the holder has systems and processes in place that meet the needs of all interested parties in the aviation industry, including statutory and regulatory requirements.
UCAA plans consider risks and opportunities in the industry and this gives internal and external confidence that the QMS is based on an international standard that can be compared across the globe.
Quality, Safety and Security concerns are core in aviation and industry players look at quality management certification as a demonstration of commitment to excellence.